I’ve had nothing but pleasant experiences working with Touchstone Group. They are very professional and have saved me a lot of grief by managing my apartments. They’re very good at what they do – it was a huge jump from a previous company I worked with who basically did nothing to this group who not only does their job, but does it well. They’re wonderful and I don’t know what I would do without them!
In looking for my latest apartment, I spoke to at least 5 or 6 “locators” before settling on Touchstone Group. It was a great choice. Every person I interacted with at this firm from the top down was top notch. My Agent was top notch, showing me 5 apartments that met most, if not all of my needs and I picked one and couldn’t be happier. He then walked me through the entire process. I’’ll be referring my friends and family to Touchstone Group.
I was referred to The Touchstone Group by a friend and after emailing them and asking a bit more about their services, I was completely sold. From the start, they were very professional and treated me with respect. They answered all my questions very quickly and they have very fair prices for real estate management. I haven’t been disappointed once since I hired them – they do a wonderful job and I’m never worried about a thing. I would highly recommend them to any real estate owners.
Now that I am finally settled in my apartment I have time to tell everyone how great my experience was! I worked with Michael Fitzsimmons and he was great! He sent me a very detailed message asking questions about what I would like to have and specific things that would draw my attention. We set up a date where we saw multiple places and it was even a little fun!! We finally found the most ideal place right on Lake Shore Drive! It has come together nicely and I plan on staying for a few years! I…
We worked with Blake at the Touchstone Group to manage our condo rental with a very difficult tenant. Blake made everything super easy, and was able to find common ground with the tenant to salvage the relationship and keep the condo in great shape. As a property owner living out of town, it was such a relief to have our condo in good hands!
After my go-to handyman flaked out on me, I was in a real pinch to get my condo turned around for new tenants so I reached out to the Touchstone Group. On very short notice, they had my unit professionally cleaned, repainted, and took care of a long punchlist of odds and ends to get my rental property in move-in condition. The entire process- from first call to Touchstone to my new renters taking possession- took place in a 48 hour span. They promised a lot and delivered a lot more…
First of all I want to mention how wonderful Michael FitzSimmons is. He worked hard to find us the perfect place and constantly sent over ideas. He looked into nearby schools for us and the closest markets too, I’ve never had such a good experience with an agent. I give five stars for such wonderful service. Thank you!
Top notch property management company. They keep things running smoothly at my apartment complex, and anything that goes wrong is dealt with in a professional manner. They are a very detail oriented and proactive management company, so I never have to be on top of them to ensure that they are doing their job, and the same goes for my tenants.
Working with the Touchstone Group has been a great experience!
A. SmithChicago, IL